By accessing the website at www.alay.co you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. 

Use Liscense 

Permission is granted to temporarily download one copy of the materials (information or software) on ALAY's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not: 

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on ALAY's website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by ALAY at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. 

Disclaimer 

The materials on ALAY’s website are provided on an 'as is' basis. ALAY makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. 

Further, ALAY does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

  Limitations 

In no event shall ALAY be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on ALAY's website, even if ALAY or ALAY authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

Accuracy of materials

 The materials appearing on ALAY's website could include technical, typographical, or photographic errors. ALAY does not warrant that any of the materials on its website are 100% accurate, complete or current. ALAY may make changes to the materials contained on its website at any time without notice. However, ALAY does not make any commitment to update the materials. 

Product and service descriptions 

Whilst we try to display the colors of our products accurately on ALAY’s website, the actual colors you see will depend on your screen and we cannot guarantee that your screen's display of any color will accurately reflect the color of the product on delivery.

 All items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available and we may offer an alternative product(s) or service(s) of equal or higher quality and value otherwise the order had to be canceled.

 Acceptance of your order

 Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.

 If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. 

All products that you order through the website will remain the property of ALAY until we have received payment in full from you for those products. 

If we cannot supply you with the product or service you ordered, we will not process your order. We will inform you via email or call, if you have already paid for the product or service, refund you in full as soon as reasonably possible. 

Delivery of your order 

ALAY products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. 

You bear the risk for the products once delivery is completed. 

Where possible, we try to deliver in one go. We reserve the right to split the delivery of your order, for instance (but not limited to) if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time of purchase. You will not be charged for any additional delivery costs. 

We can entertain any changes to order provided if the order isn't dispatched yet. We will not be able to accept any order change requests once the order is dispatched.

  

Modifications 

ALAY may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. 

Governing law

 These terms and conditions are governed by and construed in accordance with the laws of Pakistan and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

 

Complaints process

 

We hope that you're pleased with any purchase you've made or the service you've received from ALAY and that you'll never have reason to complain - but if there's something you're not happy with, we'd like to put matters right, so please contact us straight away at 03000992529 or email at support@alay.co .