Shipping Policy

Alay’s shipping policies are as follows:

  • Shipping is free on orders of Rs 2500 and above.
  • Shipping charges are Rs 200 for orders below Rs 2500.
  • Orders placed till 4:00 PM (Pakistan Standard Time) will be shipped the same day via Registered Courier Service. Orders received after 4:00 PM will be dispatched the next day. 
  • Orders received on Sundays and National Holidays will be processed and shipped on the next working day. 
  • Delivery time is between 3 to 5 working days (No delivery will be made on Sundays). However, delivery can take up to 10 working days during peak shopping season or our mega sales events. 
  • We deliver to residences or office addresses indicated by customers when an order is placed.
  • We do not deliver to PO boxes. All deliveries must be signed for upon receipt. We will attempt to deliver your order a maximum of 2 times to the address indicated by you. 

If you have any questions or queries, you can contact us at 03000992529 or email us at